Car Geek Guru "CG2" Code of Conduct
The Code of Conduct is not a standard and is not intended to be implemented as
one. Instead, the Code of Conduct presents a vision of excellence for CG2s. Its
principles complement and underscore legal requirements.
The Code of Conduct is intended for all CG2 Registrants.
The Code of Conduct has seven sections, each containing Principles and
General Responsibilities of CG2 REGISTRANTS
Training and Proficiency
Use of Technology
ADVANCEMENT AND PROMOTION
The Recommended Practices:
Recommended Practices are basic
suggestions for applying the principles of the Code of Conduct and tailoring
them to individual CG2s and organizations implementing the Code of Conduct. Some
Recommended Practices exceed the provisions of the associated Code of Conduct
principles. They are not presented in any order of importance.
Benefits of the Code of Conduct:
The Code of Conduct benefits CG2s, the automotive aftermarket, and the vehicle
service and repair community by:
highlighting practices to support professionalism and safety among CG2s,
promoting improved training, appropriate conduct, personal responsibility, and
contributions to the vehicle service community and society at large,
encouraging the development and adoption of good judgment and ethical behavior,
o advancing self-regulation through the vehicle service and repair community as
an alternative to government regulation,
supporting improved communication between the public, CG2s, shop owners,
operators, customers, and others in the vehicle service industries, and
promoting recognition of vehicle service as a highly respected and rewarding
Note: Not all vehicle
service operations are authorized in all jurisdictions internationally.
References to the United States Environmental Protection Agency (EPA) are used
as examples. In all jurisdictions, applicable laws and regulations must be
I. General Responsibilities of CG2 REGISTRANTS
a. make safety their highest priority,
excellence in workmanship,
and exercise good judgment, and apply sound principles of technical
and manage risks effectively,
to prudent operating practices and personal operating parameters (e.g.,
tolerances, limitations, and other human factors),
with responsibility and courtesy,
h. adhere to
applicable laws and regulations, and
i. comply with
training and performance requirements.
Explanation: Code of Conduct Section I serves as a preamble to the
Code of Conduct’s other principles. It emphasizes safety, excellence, risk
management, and responsibility.
Approach vehicle service equipment maintenance with seriousness and diligence,
recognizing that pollution prevention and safety depend on you.
Maintain each piece of equipment as if you owned it.
Understand and comply with the privileges and limitations of your certificate,
license, and any additional ratings.
Recognize, accept, plan for, and correctly estimate the costs of implementing
proper safety practices for the work environment.
Identify and adapt to changing work conditions based on sound principles of
safety, risk management and compliance.
Recognize the increased risks associated with equipment maintenance performed
under time pressure, in distracting environments, in inclement weather, at
night, and other adverse conditions. Plan for and manage such risks using
accepted risk management principles. Never subject others to risks you would
not prudently take.
accepted/approved methods, techniques, and practices to perform equipment
maintenance or other authorized tasks. Use approved parts and supplies, as
periodically review, and contribute improvements to checklists, including
errata, and adopt personal minimums for acceptable equipment maintenance
personal wellness (both mental and physical) and an honest self-evaluation of
your fitness a precondition of commencing each work shift or task.
aware of personal susceptibility to (and seek to avoid or manage) fatigue,
stress, extreme temperatures, and distraction.
Listen and be heard. Be prepared to speak up if you see unaddressed safety or
owners/operators to comply with regulatory compliance.
and research every task carefully. Ensure that you have the proper knowledge,
experience, and qualifications (or engage such personnel), and the tooling,
materials, facilities, environmental conditions, technical data, and processes
to perform or approve the required work.
Document all maintenance tasks performed, and review product logs for relevant
history. Be prepared to provide a detailed shift or task handover to the next
Perform operational checks and re-inspect. If practicable, have another
qualified person inspect your work before return to service.
Return equipment in an equal or better state of cleanliness than received.
Adhere to applicable rules, methods, techniques, and practices of your
organization, customer, company, industries, and regulators.
Communicate all discrepancies or deviations effectively and promptly.
Provide feedback to manufacturers and regulatory personnel on discrepancies or
deviations and unsafe conditions.
Become familiar with, confirm, and perform only work permitted by the
manufactures recommendations, operations specifications, capabilities list, or
Perform only work authorized by the owner/operator.
applicable, notify your management if the operations specifications require
updating, and seek to apply for necessary changes and/or ratings to update the
applicable, follow the procedures to add or modify new items to the capabilities
Within the scope of your responsibilities and authority, ensure that all work is
performed by qualified parties.Within the scope of your education, training, and
authority, apply a systems approach to safety considering products, production,
materials, tools, equipment, facilities, software, and human factors.
Consider adopting a safety management systems (SMS), a reliability centered
pollution prevention framework, and a risk management approach, as appropriate.
II. Third-Party Safety
a. maintain a safe work place environment,
b. manage risk and avoid unnecessary risk to product occupants, people and
c. brief team members on pollution prevention procedures and inform them of any
significant or unusual risk associated with the task,
d. seek to prevent unsafe conduct by third-parties, including coworkers and
e. avoid operations and behavior that may alarm or disturb building occupants,
customers, or other third-parties.
Explanation: CG2s are responsible for the safety of product usage,
work area, fellow employees, and building occupants, all of whom place their
health and safety in CG2s’ hands. CG2s should exercise sufficient care on
their behalf. Such care includes, but is not limited to, disclosing
unusual risks and exercising prudent risk management. CG2 responsibilities
also extend to people in the community at large.
Keep your coworkers and building occupants and customers as safe as possible,
as though they were your closest loved ones.
Act professionally and ethically with your colleagues, building occupants, and
Promote safety among operators, owners, and other interested parties by
contributing to their safety education.
Wear (and encourage others to wear) appropriate safety equipment. Demonstrate
the use of safety equipment to third parties.
Consider the experience, background, skills, and concerns of fellow employees.
Provide a thorough briefing prior to shift or task handover.
Minimize task handoffs when practicable.
Never pressure, coerce, or allow fellow employees to perform pollution
prevention tasks they do not feel confident or competent to perform.
Insist on a safe working environment, including but not limited to lighting,
noise, chemical protection, and cleanliness.
Familiarize yourself with all applicable safety procedures.
Seek to develop and maintain meaningful communication and rapport with the
building owner, operator, and employees.
Facilitate, where appropriate, active participation by owners in the pollution
prevention of their building operation.
Take appropriate safety actions when spray coating with people in the spray
III. Training and Proficiency
in regular recurrent training to maintain and improve proficiency,
in vehicle service pollution prevention safety education programs,
vigilant and avoid complacency,
to recognize and deal effectively with emergencies, and
e. maintain an
accurate log to satisfy training and recent experience requirements.
Explanation: Training and proficiency underlie vehicle service
pollution prevention safety. Recurrent training is a primary component of
proficiency and should include both classroom and hands-on training. Each
contributes significantly to vehicle service pollution prevention and safety;
and neither can substitute for the other. Training sufficient to promote
vehicle service safety and pollution prevention often exceeds legal
Pursue a rigorous, lifelong course of vehicle service pollution prevention
Follow and periodically review programs of study or series of training exercises
to improve proficiency. Consider a training plan that will yield new
certificates, skills, and professional credentials.
Know current pollution prevention regulations and understand their implications
Attend vehicle service training programs and safety seminars offered by
industries organizations; the EPA, OSHA and NFPA.
Participate in EPA, OSHA, NFPA and trade association award and partnership
Stay updated with diverse and relevant vehicle service publications.
Conduct periodic reviews of recent vehicle service -related accidents and
incidents, focusing on probable causes.
Ascertain that your training is adequate and documents are current prior to
performing vehicle service operations, even if you have performed these tasks in
Maintain proficiency that exceeds minimum regulatory requirements and
Maintain and review a log to track deviations and lessons learned, and evaluate
trends for each task performed.
Achieve and maintain proficiency in equipment set-up, calibration and efficiency
requirements. Otherwise outsource such tasks to qualified specialists.
Recognize and understand emergency signage, posters, placards and procedures to
prevent injury, illness or pollution.
Operate systems and equipment, and product usage, only after receiving proper
instruction and demonstrating an ability to do so.
a. seek to maintain the security of all persons and property associated with
their vehicle service activities,
b. remain vigilant and immediately report suspicious, reckless, or illegal
c. secure products and associated equipment to prevent unauthorized use.
Explanation: Enhanced security awareness is essential for the
vehicle service community. Threats to security demand responsive action.
This section addresses the CG2’s role in promoting national security and
preventing criminal acts.
Query unfamiliar people found in safety sensitive or secure areas. Be prepared
to challenge and report irregularities, including unauthorized or suspicious
Secure all unattended product and equipment. Use additional or enhanced locks or
other approved anti-theft mechanisms to secure all products, as appropriate.
Confirm that ramp access gates are closed securely behind you to prevent
“tailgating” by unauthorized persons.
Become familiar with The Chemical Facility Anti-Terrorism Standards (6 CFR
Part 27) and other means to report and deter suspicious activities.
Report security concerns or safety hazards or anomalies whether or not they are
in your area.
Complete required security training.
V. Environmental Issues
a. recognize and seek to mitigate environmenta. recognize and seek to mitigate
b. minimize the discharge of paint, oil, refrigerants, and other chemicals into
the environment during vehicle service operations,
c. respect and protect environmentally sensitive areas,
d. comply with applicable personal protection procedures and mitigate product
usage near sensitive areas, and
e. review and adhere to prudent hazardous materials handling procedures.
Explanation: Reducing pollution caused by vehicle service operations
will reduce health problems, environmental impact, and unfavorable public
perceptions of vehicle service .
Use environmentally sound devices/procedures for disposing of coatings.
Learn and adopt environmentally responsible methods for all aspects of
product care, especially atomizing products, metal and plastic materials, and
Be aware of the Material Safety Data Sheet signature of each product, and follow
procedures to reduce pollution such as reducing atomization or vaporization when
storing, spraying, cleaning, or disposing.
Mitigate the impact of pollution on wildlife where practicable or required.
Utilize subcontractors and vendors that adhere to environmentally friendly
VI. Use of Technology
a. become familiar with and properly use appropriate technologies, recognize
their limitations, and supplement with conventional skills when helpful or
b. keep current with the requirements and applicable procedures for all
technologies that they use, service and/or maintain,
c. recognize that advanced technologies may require a systems-oriented approach
to usage, service and maintenance, and
d. contribute to the advancement of technology by providing appropriate feedback
based on practical experience.
Explanation: Innovative, compact, and inexpensive technologies
have greatly expanded the capabilities of vehicle service operations. This
Section encourages the use of such Green and safety-enhancing technologies.
When practicable, invest in new technologies that reduce emissions and advance
vehicle service operations. Train to use them properly. Learn and understand
the features and limitations of such technologies.
Recognize that technically advanced equipment and operations are a reality and
require special tools, training, test equipment, and procedures.
Develop constructive ongoing relationships with vendors, manufacturers, and
service companies as appropriate, recognizing that new technologies require
enhanced ongoing communications among all such parties.
and promote vehicle service safety and adherence to the Code of Conduct,
in and contribute to organizations that promote vehicle service , and use their
vehicle service skills to contribute to society at large,
appreciation for other vehicle service professionals and service providers,
a vehicle service pollution prevention culture that values openness, humility,
integrity, positive attitudes, and the pursuit of personal improvement,
ethical behavior within the vehicle service community, and
future vehicle service technicians.
Explanation: Vehicle service has a well recognized and worsening
public relations problem. Vigilance and responsive action are essential to
ensure automotive aftermarket vitality and to enhance the vehicle service and
Strive to adopt the Certified Vehicle service "CG2" Code of Conduct.
Serve as a CG2 ambassador to the public by providing accurate information
and refuting misinformation concerning vehicle service activities, and by
encouraging potential student CG2s.
Recognize that CG2 actions and attitudes reflect upon the entire vehicle service
Volunteer in support of the vehicle service and repair industries, such as with
youth groups, career days and to share your CG2 expertise and enthusiasm.
Make charitable use of your eco-friendly resources (for example, provide
painting services to charitable organizations and youth programs).
Express appreciation to other vehicle service professionals for their valuable
Participate in environmental protection fundraising events.
Invite constructive criticism from your fellow CG2s and provide the same
Adhere to the highest ethical principles in all vehicle service dealings,
including business practices.
Expressly counsel customers of intended work, rationale, and estimated cost and
time, obtain express consent prior to commencing work, and seek cost effective
solutions consistent with regulations and safety. Keep customers apprised of
material variances from the estimate and obtain approval before proceeding.
Seek to resolve disputes informally and congenially.